AFA is proud to congratulate its own Pete Lindquist, managing director of the Air Force Memorial, for receiving the 2010 Tourism Industry Contribution Award. Lindquist, a retired Air Force colonel, was honored on January 11, 2011, with this award by the Guild of Professional Tour Guides of Washington, DC for being "the epitome of customer service” to tour groups of all ages visiting the Air Force Memorial.
Lindquist readily offers information and insights regarding the Memorial and graciously accommodates unexpected groups so all visitors have a memorable experience. One nominator said, "If I knew his source of customer-friendliness I would package it and sell it."
The Guild of Professional Tour Guides of Washington, D.C. is a not-for-profit organization of more than 430 members from varied backgrounds who have experience conducting tours for visitors from all over the world. The Guild prides itself on promoting the highest standards in tour guiding. Each fall, Guild members nominate outstanding professionals for their Tourism Industry Contribution of the Year award.
“I am very humbled and grateful for this honor from the Guild, especially since it is actually the Guild members themselves that tell the story of the Air Force Memorial on an almost daily basis,” Lindquist said. “My assistant and I are part of a great team here at the Air Force Memorial that, along with our professional Guild partners, ensure our guests enjoy their time visiting the Memorial and have a positive memorable experience. Our team truly appreciates this recognition and hopes that our guests continue to take pleasure in our national place of pride, reverence and remembrance for the men and women who served and sacrificed for our country in the Air Force.”
Congratulates, Pete!
Wednesday, January 26, 2011
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